Privacy Policy

Effective Date: July 1, 2025

At OTR Fitness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us online or in person.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details.

• Communication Preferences: Consent to receive SMS or email messages.

• Usage Information: IP address, device info, browser type, and how you use our website.

• Cookies: Information collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Confirm and manage appointments and sessions

• Send promotional and service-related communications (email and SMS)

• Respond to inquiries and provide customer support

• Improve our website, services, and marketing strategies

• Comply with legal requirements

3. SMS Messaging

By submitting your phone number through our website or in person, you consent to receive SMS messages from OTR Fitness. These may include:

• Appointment confirmations and reminders

• Promotional offers or service updates

• Notifications about scheduling or availability

You can opt out at any time by replying STOP to any message. Message and data rates may apply.

4. Sharing Your Information

We do not sell or trade your personal information. We may share it only with:

• Service providers who help operate our business (e.g., SMS platforms)

• Legal authorities if required by law

5. Your Rights

You can:

• Request access or corrections to your data

• Ask us to delete your data (unless required for legal reasons)

• Opt out of marketing communications at any time

6. Data Security

We take reasonable measures to protect your data. However, no system is 100% secure, and we cannot guarantee complete protection from breaches.

7. Children's Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the effective date above. We encourage you to review this page periodically.